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Connect CLOUD - HIPAA Compliance

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ShoreTel Connect CLOUD is more than just a phone system. It securely unifies care team interaction and improves patient service delivery. 

Healthcare organizations continue to connect to more data and applications via third-party cloud data centers. This includes the transition of locally managed phone systems to cloud-based VoIP alternatives. As a HIPAA covered entity (CE), it is critical that the same physical, administrative and technical safeguards in place at your facility are equally enforced by a Unified Communications as a Service (UCaaS) vendor. Many UCaaS vendors often represent the HIPAA compliancy of their co-location (colo) data center facility (security of the cloud) and not their UCaaS service (security in the cloud) offering.