Includes all business telephony call handling features plus key UC features like instant messaging, presence, video calling, conferencing, web sharing and online meetings.
Includes additional features for supervisors, managers, executives, including expanded conferencing capacity; full UC capability to mobile devices; voicemail to text transcription; and integration with Salesforce or similar CRMs.
Increases conferencing and web sharing capacities for power users, and adds recording, archiving and operator features for advanced call handling capability.
|Minutes per month1||Unlimited||Unlimited||Unlimited|
|ShoreTel Connect Portal|
|ShoreTel Connect desktop app|
|Web & app dialers|
|Find me, follow me|
|ShoreTel Connect mobility app||-|
|Multi-modal contact center||2||2||2|
|1 Domestic Outbound calls
2 ShoreTel Connect CLOUD Fax and ShoreTel Connect CLOUD Interaction Center are purchased separately.
Please also see our telephony service offerings.